How can I pay for SampleBoard? Is the payment monthly or annual?
Payment is by PayPal. Both monthly and annual options are available.
How does the billing work for SampleBoard?
When you choose the monthly option, your PayPal account is charged for the first month. This is the rolling month, with the next cycle due in 30 days. If you don't downgrade (or cancel) during this period, the next billing will happen as scheduled. When you choose the annual option, your PayPal account is charged for the first year. This is a rolling year, with the next cycle due in 12 months. If you don't downgrade (or cancel) during this period, the next billing will happen as scheduled.
Can I cancel or downgrade anytime? Is there a cancelation fee?
You can downgrade or cancel anytime. If you had a monthly plan, you'll not get billed from the next billed cycle. In case of yearly plan, you'll not be billed from the next yearly cycle. If you are in the first 30 days, you can ask for refund. There is no separate cancellation fee.
Do I have to sign a long term contract?
No. SampleBoard is pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you will be billed for the current month, but you won't be billed again.
What is the 30-day money back gurantee?
If you are not happy with SampleBoard, just email us within 30 days. We'll refund your money. This is valid for both monthly and annual plans.
Are custom plans available?
Yes! Please contact us (1.650.603.0800 or by email
) and we can put together a quote that best fits your company needs.
Any question before you signup?
If you have questions about SampleBoard or the sign up process just submit a support request
and we'll get right back to you.
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